About the Author
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LEE J. KRAJEWSKI is the William R. and F.
Cassie Daley Professor of Manufacturing Strategy at the
University of Notre Dame. Prior to joining Notre Dame, Lee was a
faculty member at The Ohio State University, where he received
the University Alumni Distinguished Teaching Award and the
College of Business Outstanding Faculty Research Award. He
initiated the Center for Excellence in Manufacturing Management
and served as its director for four years. In addition, he
received the National President's Award and the National Award of
Merit of the American Production and Inventory Control Society.
He served as President of the Decision Sciences Institute and was
elected a Fellow of the Institute in 1988. He received the
Distinguished Service Award in 2003. Lee received his Ph.D. from
the University of Wisconsin. Over the years, he has designed and
taught courses at both graduate and undergraduate levels on
topics such as operations strategy, introduction to operations
management, project management, operations design, and
manufacturing planning and control systems. Lee served as the
editor of "Decision Sciences," was the founding editor of the
"Journal of Operations Management," and has served on several
editorial boards. Widely published himself, Lee has contributed
numerous articles to such journals as "Decision Sciences," the
"Journal of Operations Management," "Management Science,"
"Harvard Business Review," and "Interfaces," to name just a few.
He has received five best-paper awards. Lee's areas of
specialization include operations strategy, manufacturing
planning and control systems, supply-chain management, and master
production scheduling. LARRY P. RITZMAN is the Thomas J.
Galligan, Jr.Professor Emeritus in Operations and Strategic
Management at Boston College, where he received the Distinguished
Service Award from the School of Management. He is also Professor
Emeritus at The Ohio State University where he served for
twenty-three years. He received several awards at Ohio State for
both teaching and research, including the Pace Setters' Club
Award for Outstanding Research. He received his doctorate at
Michigan State University, having had prior industrial experience
at the Babcock and Wilcox Company. Over the years, he has been
privileged to teach and learn more about operations management
with numerous students at all levels-undergraduate, MBA,
executive MBA, and doctorate. Particularly active in the Decision
Sciences Institute, Larry has served as Council Coordinator,
Publications Committee Chair, Track Chair, Vice President, Board
Member, Executive Committee Member, Doctoral Consortium
Coordinator, and President. He was elected a Fellow of the
Institute in 1987 and earned the Distinguished Service Award in
1996. He has received three best-paper awards. He is a frequent
reviewer, discussant, and session chair for several other
professional organizations. Larry's areas of particular expertise
are service processes, operations strategy, production and
inventory systems, forecasting, multistage manufacturing, and
layout. An active researcher, Larry's publications have appeared
in such journals as "Decision Sciences," "Journal of Operations
Management," "Production and Operations Management," "Harvard
Business Review," and "Management Science," He has served in
various editorial capacities for several journals. MANOJ K.
MALHOTRA is the Jeff B. Bates Professor andChairman of the
Management Science Department at the Moore School of Business,
University of South Carolina (USC), Columbia. He holds an
engineering undergraduate degree from The Indian Institute of
Technology (IIT) Kanpur, India, and a Ph.D. in operations
management from The Ohio State University. He is certified as the
Fellow of American Production and Inventory Management Society
(CFPIM), and has conducted seminars and consulted with firms such
as John Deere, Metso Corporation, Phelps Dodge, Sonoco, UCB
s, Milliken, and Verizon among others. Apart from
teaching operations management, supply chain management, and
global business issues at USC, Manoj has also taught at the Terry
School of Business, University of Georgia; Wirtschaftsuniversitat
Wien in Austria; and the Graduate School of Management at
Macquarie University, Australia. His research has thematically
focused on the deployment of flexible resources in manufacturing
and service firms, and on the interface between operations and
supply chain management and other functional areas of business.
His work on these and related issues has been published in
refereed journals such as "Decision Sciences," "European Journal
of Operational Research," "IIE Transactions, International
Journal of Production Research," "Journal of Operations
Management," "OMEGA, "and "Production and Operations Management
Journal." He is a recipient of the Decision Sciences Institute's
Outstanding Achievement Award for the Best Application Paper in
1990, and the Stan Hardy Award in 2002 for the best paper
published in the field of Operations Management. Manoj has won
several teaching awards, including the Alfred G. Smith Jr.
Excellence in TeachingAward in 1995 from the Moore School of
Business at the University of South Carolina. He was voted by the
students as an Outstanding Professor in the International MBA
program by the classes of 1997, 1998, 1999, 2000, and 2005; and
as the Outstanding Professor in the IMBA-Vienna program by the
classes of 1998 and 2004. He was designated as one of the first
"Master Teachers" in the Moore School of Business in 1998. He has
been listed in "Who's Who among America's Teachers" in 1996 and
2000. Manoj is an associate editor of "Decision Sciences" and
"Journal of Operations Management," past area editor of "POMS
Journal" (2000-2003), and an editorial review board member of"
Journal of Managerial Decision-Making," He is an active referee
for several other journals in the field, and served as the
co-editor for special focus issues of "Decision Sciences" (1999)
and "Journal of Operations Management "(2002). He is the Program
Chair for the 36th International Meeting of the Decision Sciences
Institute (DSI) in San Francisco in 2005, and has also served as
an associate program chair for the POMS national meeting in 1994.
He has been involved in the Mid-Carolina chapter of APICS as its
past President, executive board member, and an instructor of
professional level CPIM certification courses.
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