From the Manufacturer
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The Cisco SPA 500S is a 32-Button Expansion Module that
compliments the Cisco SPA 501G, SPA 502G, SPA 504G, SPA 508G, SPA
509G, and SPA 525G IP Phones. Once you’ve connected the SPA
500S’s simple bracket-and-cable setup to your existing Cisco IP
phone, you’ll be able to track the status of up to 32 separate
phone lines per Expansion Module. And, if you need more room to
grow, you can connect up to two Expansion Modules for every
phone.
Add controls for up to 32 different phone lines with the SPA 500S
Expansion Module.
The SPA 500S is easy to install on your existing Cisco SPA-brand
phone--one cable and you're ready to go!
Easy-to-Use Call Sw
The attendant console’s 32 programmable speed-dial or
direct-station select buttons illuminate a line’s status (idle,
ringing, busy, or null) via the multicolored Busy Lamp Field. You
can immediately transfer incoming calls to the proper location
with the push of a button assigned to that extension.
With its easy-to-operate, informative display, the SPA 500S gives
you a clear view of your office’s phone activity. This allows you
to quickly contact and connect with other employees, improving
customer service and increasing business productivity.
Effortless Integration
Integrating the SPA 500S into your existing Cisco phone system
is as easy as connecting a cord from your desktop phone to the
attendant console. From there, you can physically attach the SPA
500S to your phone using the included bracket. The SPA 500S
automatically uses your phone’s existing power supply,
eliminating the need for additional cabling or external power
sources. As an SIP-based device, the SPA 500S can be used with a
number of different communications systems, including Cisco Smart
Business Communication System, Cisco SPA 9000 Phone System,
hosted IP communication solutions, and Asterisk-based Open Source
IP PBX.
Consolidate Your Network
Because it’s attached to an IP phone, the SPA 500S doesn’t need
to be reconfigured if you move both devices to a new location in
your office. In addition, you can use a single Ethernet cable to
power both the Cisco phone and attached SPA 500S. The SPA 500S
connects to the phone via an auxiliary port on the rear of the
device, so you can still use one of the phone’s free Ethernet
ports to bridge a nearby desktop or laptop computer into your
existing network infrastructure. By consolidating your voice and
data networks, you reduce operating costs. You can also tie your
phone operations into relevant computer applications, which can
integrate your calls with customer relationship management
software and allow you to receive new call notifications directly
on your desktop, among other features.
Trusted Service and Support
Cisco SPA 500 Series IP Phones and Expansion Modules are backed
by the Cisco Small Business Pro Service, a three year service
agreement which provides affordable hardware coverage and peace
of mind. This agreement includes software upgrades and updates,
extended access to the Cisco Small Business Support Center, and
next-business-day hardware replacement as necessary. You can also
share knowledge and collaborate with other businesses on
community-based Cisco support forums.
Features include:* Easy to install, and designed exclusively for
the Cisco SPA 500 Series IP Phones
* 32 programmable buttons to simplify dialing and call transfers
* Multicolored LEDs monitor the status of each configured voice
line via Busy Lamp Field
* Two attendant consoles can be linked to manage a total of 64
phone lines
* A standard 90-day software warranty and 12-month hardware
warranty.
What’s in the Box
Cisco SPA 500S Expansion Module, Attachment arm, Two attachment
arm screws, Auxiliary cable, Desktop stand, Quick Installation
Guide
- 32 programmable multicolored LED buttons.
- Illuminated line status monitoring (green for idle, red for in use, blinking red for ringing, orange for registration error).
- Call transfer; Speed dial; DSS.
- Busy lamp field; One-touch transfer; Call pickup.
- Dual images for resilient firmware upgrades.